Free shipping is available within the lower 48 states for orders totaling $400 or more. The Free Shipping Discount will be applied at checkout. This offer excludes shipments going to Alaska, Hawaii, Military Boxes, and items too large to ship via a standard carrier.
Store Pickup Order
If you choose to pick up from our store location, you must present your ID to pick up your item. The order can't be cancelled after 24 hours period of placing order. By submitting your order, you agree to these conditions.
Once an item is shipped, we will provide tracking information for you, so you can monitor your order. These estimated dates are not guaranteed and are subject to change periodically. If we find that an item is on backorder, we will provide regular updates as we closely monitor backorders daily to ensure your order ships as soon as possible.
The delivery time of your package primarily depends on the shipping carrier and the service level selected. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. Business days are defined as Monday through Friday, with the exception of holidays observed by the parcel carriers. As a rule, transit times are as follows:
Next Day Air – Delivered within 1 Business Day
2nd Day Air – Delivered within 2 Business Days
3-Day Service – Delivered within 3 Business Days
Ground – Delivered within 3-5 Business Days
If an order is placed for a product that is labeled “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. In an attempt to try and get your products to you sooner, we may split your order to get it to you sooner.
Special orders are orders containing item that is not held in regular stock and will be made to order at the request of the customer. Any product that is made to order will take time to ship. Shipping time will vary depending on the supplier. Cancellations are not allowed on special order parts unless cancelled in the first 24 hours after placing order.
APO / PO BOX SHIPMENTS
Shipments going to an APO or PO Box will default to ship via USPS as the shipping carrier. Please be aware that the United States Postal Service (USPS) has size restrictions on shipments going to APO’s and PO Boxes. If you have a large item needing to ship to a postal box please contact one of our customer service representatives to look at available options. If you choose to have your APO or PO Box shipment sent via a different carrier, we suggest verifying the delivery possibilities with that carrier before placing the order. If a package is deemed undeliverable by a carrier that cannot delivered parcels to your post office box or APO the buyer will be responsible for all freight charges and fees associated with the shipment.
DAMAGED / LOST SHIPMENT
If your shipment becomes damaged or lost in transit, please email us at [email protected] or call us directly at 909.258.2072 within 24 hours. Do not discard any boxes or packaging materials that were included with the shipment. To fully process a damage claim, for replacement please know that all original products and packaging materials must be provided. We are not liable for damage claims that are denied due to customer negligence.
NIGHTMOTORSPORT DOES NOT REFUND SHIPPING CHARGES. If you modify, install, or alter the item in any form, we cannot accept it as a return, will not cover any expenses related to the product or installation, and you maybe are required to purchase a replacement.
DAMAGE CLAIM FOR OVERSIZED ITEMS
Nightmotorsport defines an oversized package as any package over 80" in combined length and girth. All oversized packages will require delivery receipt to be signed. Buyer must inspect the packaging and the products carefully upon receiving them in the presence of delivery person and note any damages and irregularities on the delivery receipt. In the event it's damaged, keep all cartons, packing materials and damaged products for inspection. Failure to comply with this policy within 24 hours may result in a denial of damage claim. The manufacturer will provide a replacement when available.